Frequently asked questions:




icon_note_red.png How long is one event?

Usually, one event lasts about 1.5-2 hours.  Depending on how many participants join the event and how long breaks you have in between.  


icon_note_red.png Do I have to commit to a long subscription?


There different options. You can buy a single event and run only one event whenever you like, without any commitment.


If you want to run weekly events then it`s cheaper to purchase an events package. In your weekly events, you will also get more support for marketing the events. 


icon_note_red.png What I should give out for prizes?


The better the prizes you give away the more excited the guests will be to come back.

 Prizes range from free drinks, 5 value vouchers, 10 value vouchers, Gift Cards, T-shirt’s, Chocolate, Tickets to sporting events or underwear whatever you like.

 There a 4 winners in each round so many players will go home as "a happy winner" and tell their friends about it! 

You can also offer a "rolling" Jackpot in the game if you want. 


icon_note_red.png How do I get customers to the events?


We provide custom marketing materials for your venue. We also help you to select the best day and time to launch the new events.

 Your staff or host will get full training what is the best way to promote events weekly and get new customers coming in. 

 Our customer support is there to help from the day one to reach the full potential of the events.


icon_note_red.png When should I run the events? 


If your customers are new to the events then we recommend that you introduce the game to your customers on a busy night. 

 Then it's easier to move the events to a quieter night and have the customers coming in weekly. 

Week after week you will notice that more and more people come and enjoy the events. 


icon_note_red.png Do I need a host for the events? 

Yes and no. We recommend a professional host to guarantee a high quality event and good atmosphere. But the software is designed with a build in "automated host" option where your Pubs staff can also arrange the events easily. If you want a cost effective solution you can run it without a professional host. 




icon_note_red.png What is needed to run the events? 


The game can be run on any computer. Of course, we recommend that you use a computer that is not a historic relic. 

 All you need is a computer, printer, screens, sound system, and an enthusiastic host. If your venue doesn't have screens then the game can be played without the screens also.


icon_note_red.png Is it legal to play with money? 


According to UK gambling comission Bingo can be offered on alcohol licensed premises without an operating licence. However, the games must be for adults only and not be linked with games played on other premises.

Pubs must ensure that no participation fee is charged and they remain within the stake limit of charging a maximum of £5 per person, per game. 

You can read more here: Link

This applies to Pubs in the UK only. 



icon_note_red.png What are the benefits?


You can increase your customer numbers and sales significantly! Some bars we service claim that events on Wednesday are busier than Saturday night!

 If people are sitting at the bar on our first night, they will end up staying later to join in the fun. They will bring their friends next time and tell everyone they know how much fun they had at your bar.

 The more people that play and stay, the more money you make! The events will pay for themselves and increase sales.


icon_note_red.png How do you deal with music copyrights? 


We use only 100% licensed and legal music. We work with each countries local music licensing authorities like PPL and PRS in the UK. We report and pay of all the songs played in Smile Music Bingo. 

The venues that arranges Smile Music Bingo will also need their own music license for backround music from the local music licensing authorities.




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